BT smartnumbers face-to-face recording datasheet

Capturing and securely storing face-to-face conversations is made simple with BT smartnumbers. Staff log in to the BT smartnumbers face-to-face app, enter the client’s reference details and the conversation is recorded.

To ensure conversations are kept confidential and secure, they are encrypted on the device and archived in the BT smartnumbers vault. The BT smartnumbers vault provides a robust and highly secure platform to store recordings.

By default, recordings are stored for five years but the duration is configurable to meet your data retention policies.

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