BT smartnumbers, supporting One Public Estate
The One Public Estate programme provides huge benefits to local economies. The programme reduces running costs and generates revenue by bringing together local councils, central government, NHS Trusts and other public bodies to rationalise their estate and share services.
While integrating public funded services transforms the delivery of local services, it can create management issues for ICT teams. How do you maintain critical telephone services and minimise disruption when changing where people are working? Managing change across multiple sites and different technology platforms adds further complexity.
So, whether you’re a local council or other public body, BT smartnumbers puts you in control of the calls into your organisation.