MiFID II: A guide to recording and storing conversations in the financial services sector

Ovum BT smartnumbers research report

With less than two years to go until the revised Markets in Financial Instruments Directive (MiFID) comes into force, financial services firms operating across the European Union are undertaking a fundamental review of their business processes.

Buried deep in the Directive are specific requirements as to what this will mean for the recording and storing of conversations, but these could easily be overlooked, leaving firms non-compliant.

We’re pleased to offer this eBook which provides clarity on the requirements and implications for the recording, storing and monitoring of fixed line, mobile calls and face-to-face meetings.

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