Introducing the third-generation of mobile voice recording

Selecting the best mobile voice recording solution for your organisation is becoming increasingly important since, due to changes in legislation and best practice, the number of staff who will need to have their calls recorded is due to increase signicantly.

This eBook outlines the market drivers that are fuelling this increase in demand for mobile voice recording, and identies the 15 characteristics of a third-generation solution to these requirements. It also provides a summary matrix which compares the capabilities of BT smartnumbers mobile against the first and second-generation of mobile voice recording solutions.