Protect critical numbers solution brief
BT smartnumbers is a cloud-based telephony service that enables you to remotely manage how telephone calls are delivered to your organisation, DDI by DDI. The service works with your existing telecoms infrastructure to enhance call routing and provide protection against network failure, bad weather or other emergency situations.
BT smartnumbers delivers 99.999% reliability, without the need to deploy new hardware or software. Indeed, BT smartnumbers is used by UK emergency services to ensure compliance with the Civil Contingencies Act 2004.
All calls through BT smartnumbers are monitored and automatically diverted when a failure is detected. Alternatively, it is possible to manually activate predefined call plans at any time.